Spectrum Store Appointment (2024)

FAQs

How do I return my Spectrum equipment? ›

Yes, you can return your Spectrum equipment to any Spectrum Store. You can also return your equipment by bringing it to a UPS Store during store hours. The UPS Store will take care of the rest. If you can't visit a UPS or Spectrum store, you can request a Home Shipment Return Kit by contacting Spectrum.

New Customers

If you haven't subscribed to Spectrum TV, Internet, Home Phone or Mobile service, and would like to order: Go to Spectrum.com. Enter your address info in the fields and then select Shop. Follow the prompts and enter any requested info.

Check Rates on Home Internet Service in New Jersey

Get Spectrum Internet service at your address for the most reliable Internet speeds and a seamless connection across your devices.

Spectrum Internet Customer Service is available 24 x 7 by calling 888.369.2408. You can also find solutions to common Internet issues on the Spectrum Internet Customer Support page.

Spectrum TV Select is the cheapest Spectrum cable TV plan. Spectrum TV Select costs $69.99/mo.

If you fail to return all rented or leased equipment to Spectrum after you cancel or downgrade your services, an unreturned equipment fee may be charged to your account. This fee will be included in your total account balance.

You can return older equipment via UPS or FedEx. If there's no UPS or FedEx in your area, you can drop off your Spectrum equipment at a Spectrum store.

Returned check fees may be assessed on checks, electronic funds transactions or debit and credit cards. A returned check fee of up to $25 will be assessed for any returned payment. Additional charges may apply if further collection activity is required. Secure Connection Fee.

Luckily with Spectrum, every customer won't need a technician to set up their internet service. If you opt for installation by a technician, the one-time installation fee is $65. To install yourself, there is still an activation fee of $30. These charges will only appear on your first monthly bill from Spectrum.

Visit Spectrum.net/selfinstall from your smartphone or computer and follow the onscreen instructions. You can also activate your services by downloading the My Spectrum App. After your device connects to our network, open an internet browser window and you should see the Spectrum activation page.

Can I put my spectrum account in someone else's name? ›

In the event of the incapacitation or death of the original account owner, you can apply for a transfer of ownership or submit a request to disconnect service or update billing information for the account. Account Email Transfer: You may be able to transfer your Spectrum email address(es) to a different account.

Stream Spectrum TV on any device, anywhere you go with the award-winning Spectrum TV App. And with the Spectrum TV App on Xumo, you get even more - access Live TV, On Demand titles plus popular streaming apps, all in one place.

Where can you get Spectrum Internet? Spectrum Internet serves 41 states across the country, so it's easier to list the states where Charter Communications doesn't operate: Alaska, Arkansas, Delaware, Iowa, Oklahoma, North Dakota, Rhode Island, South Dakota and Utah (as well as Washington, DC).

Spectrum TV Streaming gives users access to local channels through their regional providers. Fox, NBC, CBS, ABC, and PBS are all available to customers through the Spectrum Stream interface. This way users won't have to switch over to a local receiver to watch their favorite local content.

The Federal Communications Commission just gave the final approval for Verizon Wireless to purchase the biggest hunk of spectrum outside of a full company merger in U.S. history.

Spectrum Mobile uses Verizon's cell towers, which cover 99% of Americans. In fact, Verizon has the largest amount of 4G nationwide coverage among the Big Three, though Verizon's 5G coverage stands at 12.77%. When 5G service is present, however, it is effective, with high-speed upload and download speeds.

Please note that you're only able to voluntarily suspend your service once per 12-month period, regardless of whether or not you suspend for the entire 90-day window. To suspend your service, call (833) 224-6603.