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The latest reports from users having issues in Austin come from postal codes 78704, 78741, 78767, 78705, 78744, 78702, 78723 and 78745.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 269,667 ratings
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Problems in the last 24 hours in Austin, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Austin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
Wi-fi (14%)
TV (8%)
Total Blackout (8%)
E-mail (4%)
Phone (2%)
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Live Outage Map Near Austin, Travis County, Texas
The most recent Spectrum outage reports came from the following cities:Austin, Pflugerville, Del Valle, Manchaca and Manor.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Austin, Texas
Latest outage, problems and issue reports in Austin and nearby locations:
Brian Streig, CPA (@cbriancpa) reported fromAustin, Texas
Of course, our @GetSpectrum internet goes unstable during the Zoom broadcast of a family member's memorial service. 🙄
William Cline (@H2OxFreeWillyx) reported fromAustin, Texas
I’m really getting sick of @GetSpectrum and my internet not working. Love my connection constantly going out and downloading at 5mbps when I pay for their best package
Jeff Tippens (@jefftippens) reported fromAustin, Texas
@GetSpectrum @Ask_Spectrum Experiencing a SIXTH!!!Spectrum internet service OUTAGE in downtown Austin over the past week and a half. These last HOURS and are causing me yet another efiling crisis just before 5PM on a Friday. #SPECTRUM #spectrumoutage #spectrumaustin
Icetown (@IcetownTwitch) reported fromAustin, Texas
Hey @GetSpectrum I got **** to do. Fox my internet!
IGetsActive (@QueithSweat) reported fromManor, Texas
Man what ******** is wrong with @GetSpectrum ???
christine hagen (@betamaxinista) reported fromAustin, Texas
@instalyssa @GetSpectrum Yeah dude, it's up to $30/mo to help cover costs
JaCorey Mosely (@JCM_88) reported fromAustin, Texas
@GetSpectrum went up to $70 for Internet! Let me cancel! That was a $20 jump.. nope
CASANOVA (@R_Casanova_) reported fromAustin, Texas
@Ask_Spectrum, I received info that service has been restored. I get you Spectrum channel, but FOX and NBC all pixelated! I've unplugged, rebooted, did the freaking hokey pokey. I've called had signals re-sent, rebooted and still ****** reception!
Brian Streig, CPA (@cbriancpa) reported fromAustin, Texas
@BrianSimpsonKY @Ask_Spectrum It is down at my house in Austin.
phillip (@eraofthebimbo) reported fromAustin, Texas
@Ask_Spectrum my wifi says it’s connected but isn’t loading at all - I see this is a common problem rn on Twitter. What do I do?
Amy Bresnen (@amy_bresnen) reported fromAustin, Texas
@Ask_Spectrum Just tell me why your service isn’t working in DT Austin.
CASANOVA (@R_Casanova_) reported fromAustin, Texas
@Teri_FutureMD @Ask_Spectrum Is your cable service still out? This is the 2nd time in about 2 months for me. Both times have been on Sundays. The last sunday started at 11am and lasted all day! Here we are again!!!! Same time, same day!!!! I'm in South Austin!
William Cline (@H2OxFreeWillyx) reported fromAustin, Texas
@GetSpectrum really needs to get their **** together because this is ridiculous 🤬🤬🤬
William Cline (@H2OxFreeWillyx) reported fromAustin, Texas
@GetSpectrum is becoming more and more like @comcast every single day. Every day that I have off the internet decides it wants to go down and I can’t play Xbox and it’s really REALLY starting to piss me off #Spectrum
Mike E (@futureXskeleton) reported fromAustin, Texas
@Fargreenhills Yeah, Austin didn't really give us a ton of options within the intersection of affordability and location, so we sort of just took what we could. Current Internet situation isn't terrible, just $$ & surprisingly less reliable than one might think given how huge @GetSpectrum is.
Kevin (@Kev_atx_999) reported fromAustin, Texas
@Ask_Spectrum is there an outage in Austin? Internet isn’t working here
stay at home uncle (@thejonflores) reported fromAustin, Texas
Goddamn @GetSpectrum yall havent fixed the outage yet?? It’s been almost 12 hours??
rip norm macdonald (@brucedaddy_) reported fromAustin, Texas
@GetSpectrum is there an outage in the Austin area?
Amy Bresnen (@amy_bresnen) reported fromAustin, Texas
“Spectrum Service Alert Update: Restoration work has taken longer than expected. Our techs are continuing to work on the problem”Is it, @GetSpectrum ? We didn’t notice.
CASANOVA (@R_Casanova_) reported fromAustin, Texas
@Teri_FutureMD @Ask_Spectrum Yeah, something is up. I said this happened the same day, same time 2 months ago, but it was actually just a month ago. I'll just have to eventually switch service. Got no other choice. Never had issues with ATT or even Dish for that matter. May look at Google. Hang in there!
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
LJ (@llesko) reported
@Ask_Spectrum what is code: ALP 1999? Why does it occur and how do you fix it?
REMY ♥️ (@N0fucsgiven) reported
@GetSpectrum Fix this “buffering” stuff already!
Zack Schwab (@zschwab10) reported
Biggest college football night of the year and @Ask_Spectrum app freezes at any attempt to watch the game. Absolute bullsh*t service!
Investor74 (@Investor743) reported
@GetSpectrum Cancel my god damn service. This is the absolute worst cable in THE HISTORY of CABLE. National champ night and I can’t watch the game on any of my 8 TV’s!!!! I switched from direct tv and it was the dumbest thing I ever did. DO NOT GET SPECTRUM!!!!! This is insulting
David McVey (@mac8023) reported
@Ask_Spectrum zip 38401...internet is out again. 3 week old modem and router and service has been out more than on. Hoping for fiber to reach me soon. Specturd
ME (@VL21Me) reported
@Ask_Spectrum At least twice a month for the last YEAR the internet goes down. I am an extremely disappointed customer. It's time to start crediting bills because this is insane. I pay my bill on time, in full but receive sub-par service. I'm in Milwaukee, WI.
🤖❤️Ⓜ️🅰️lℹ️nd🅰️ I ❤️The Boys In The Band🇺🇸🎶 (@DolphinMg) reported
@Ask_Spectrum Your app is having problems. Please fix this.
Erik P. Hansen (@eirkeirkeirk) reported
@Ask_Spectrum our 100mbps internet service has been slow for a week and recently got awful. Only 3mbps down while uploads are fine at 12mbps. Modem reboots do not help.
ChadBreezy (@ChadBreeezy) reported
Why does @GetSpectrum @Ask_Spectrum consistently ruin my day/night? Unreliable service ALL THE TIME! I’ve had someone co*ke and rewire my whole cable set up and my internet still goes off randomly all the time.
Investor74 (@Investor743) reported
@GetSpectrum After working all day long and waiting to watch the last game of the year I can’t even watch it because Spectrum is absolute garbage!!!!!!! My smart tv’s don’t even pick it up.